We are concerned about you and are committed to extend the best possible services. In case you are not satisfied with our services or resolution, here's how you can get your grievances redressed.
1800-266-5844 (8:00 AM to 8:00 PM, 7 days of the week)
Liberty General Insurance Ltd.
Unit 1501 & 1502, 15th Floor, Tower 2, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai – 400013 Maharashtra.
If our response or resolution does not meet your expectations, you can escalate at email:
If you are still not satisfied with the resolution provided, you can further escalate at email:
In case your issue remains unsolved, you can approach the Insurance Ombudsman for redressal.
Office of the Insurance Ombudsman,
Jeevan Prakash, 6th floor, Near S.V.College,
Relief Road, Titak Marg,
Ahmedabad- 380 00l.
079-25501201, 079-25501202
Gujarat,
Dadra & Nagar Haveli,
Daman and Diu???
Office of the Insurance Ombudsman,
LIC of India Zonal Office Bldg,
1st Floor, South Wing,Jeevan Shikha,
Opp. Gayatri Mandir phase, 60-B, Hoshangabad Road, Bhopal-462011
0755-2769201, 0755-2769202, 0755-2769203
Madhya Pradesh and Chattisgarh.
Office of the Insurance Ombudsman,
62, Forest Park
Bhubaneswar PIN - 751 009
0674-2596455, 0674-2596429, 0674-2596003, 0674-2596461
Orissa.
Office of the Insurance Ombudsman,
Jeevan Deep Ground Floor, LIC of India Bldg- SCO 20-27, Sector 17-A,
Chandigarh -160017
0172-2706468, 0172-2707468
Punjab, Haryana, Himachal Pradesh,
Jammu & Kashmir and Chandigarh.
Office of the Insurance Ombudsman,
Fatima Akthar Court, 4th flr, 453 (old 312),
Anna Satai,Teynampet, Chennai 600018
044-24333668, 044-24333678
bimalokpal.chennai@cioins.co.inbimalokpal.chennai@cioins.co.in
Tamil Nadu,Pondicherry Town and
Karaikal (which are part of Pondicherry).
Office of the Insurance Ombudsman,
2/2A, 1st Floor, Universal Ins. Building,
Asaf Ali Road, New Delhi - 110002.
011-46013992, 011-23213504, 011-23232481
Delhi
Office of the Insurance Ombudsman,
Jeevan Nivesh Bldg,
5th Floor, Near Pan Bazar.S. S. Road, Guwahati-781001.
0361-2631307, 0361-2632204, 0361-2632205
Assam, Meghalaya, Manipur, Mizoram,
Arunachal Pradesh, Nagaland and Tripura.
Office of the Insurance Ombudsman,
6-2-46, 1st Floor, Moin Court
Lane Opp. Hyundai Showroom,
A.C. Guarads, Lakdi-ka-pool,Hyderabad 50004
040-23376991, 040-23312122, 040-23376599, 040-23328709, 040-23325325
Andhra Pradesh, Telangana and
Yanam and part of Territory of Pondicherry.
Office of the Insurance Ombudsman,
10th Floor, LIC BLdg, Jeevan Prakash
Opp Maharaj College Ground
M.G. Road Ernakulam, Kochi - 682011
0484-2358759
Kerala, Lakshadweep, Mahe-a part of Pondicherry
Office of the Insurance Ombudsman,
7th Floor of Hindusthan Building (Annex)
4, C R Avenue, Kolkata -70072
033-22124339, 03322124341
West Bengal, Sikkim,
Andaman and Nicobar Islands.
Office of the Insurance Ombudsman,
Jeevan Bhavan, Phase II,
6th Floor, Nawal Kishore Road,
Hazratganj, Lucknow - 226001
0522-4002082, 0522-3500613
District of Uttar Pradesh: Lalitpur, Jhansi, Mahoba,
Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur,
Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varansi,
Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur,
Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti,
Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti,
Ambedkarnagar, Sulanpur, Maharajganj, Santkabirnagar,
Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau,Ghazipur,
Chandauli, Ballia, Sidharathnagar.
Office of the Insurance Ombudsman,
IIIrd Floor, Jeevan Seva Annexe
S.V. Road, Santacruz West
Mumbai - 400054
022-69038800, 022-69038833
Goa, Mumbai Metropolitan Region excluding
Navi Mumbai & Thane.
Office of the Insurance Ombudsman,
Jeevan Soudha Building,
PID No.57-27-N-19
Ground Floor, No. 19/19, 24th Main Rd., lst phase,
J.P, Nagar, Bengaluru- 560 078
080-26652048, 080-25652049
Karnataka
Office of the Insurance Ombudsman,
Jeevan Nidhi II, Ground Floor
Bhawani Singh Road, Amberkar Circle
Jaipur -302005
0141-2740363
Rajasthan
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace,4th flr
Main Road, Naya Bans,
Sector 15, Noida- 201301,
Dist: G,B.Nagar Uttar Pradesh
0120-2514252, 0120-2514253
States of Uttaranchal and the following Districts of Uttar Pradesh:
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut,
Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah,
Farrukhabad, Firozabad,Gautambodhanagar,
Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
Rampur, Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Darshan - LIC of India Bldg
N,C. Kelkar Road, Narayan Peth,
Pune - 411030
020-24471175,
Maharashtra, Area of Navi Mumbai and
Thane excluding Mumbai Metropolitan Region.
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road, Patna
6122547068
States of Bihar and Jharkhand.
For updated names and addresses of the OMBUDSMAN CENTRES, please click here
For Grievance Redressal Officer details, please click here
To know about the Turn Around Timelines for servicing the policy holders, please click here
For Policyholder Protection Policy, please click here
Liberty Mutual Insurance Group Announces
New Joint Venture Partnership for Indian
Company
Chances are that you are among a large number of people who forget to renew their vehicle insurance ....
Registration Number: 150 | ARN:Advt/2018/March/26 | CIN: U66000MH2010PLC209656
2019 Liberty General Insurance Ltd.
Reg Office: 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013
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